HARDER, A.; BORGER, R. Guidelines for Writing Quality Impact Statements for Workload and Marketing: AEC579/WC241, 1/2016. EDIS, [S. l.], v. 2016, n. 1, p. 3, 2020. Disponível em: https://ojs.test.flvc.org/edis/article/view/127727. Acesso em: 25 jun. 2024.