GATLIN, J.; WYSOCKI, A.; KEPNER, K. Understanding Conflict in the Workplace: HR024/HR024, 7/2002. EDIS, [S. l.], v. 2002, n. 2, 2002. DOI: 10.32473/edis-hr024-2002. Disponível em: https://ojs.test.flvc.org/edis/article/view/108147. Acesso em: 2 jul. 2024.